Help Center Sales service

What to Do if the Sales Representative or After Sales Is Not Responding?

1. It may be because the anti-spam mail system is playing a role, causing the email to be blocked or sent to spam. Please take the initiative to send a follow-up.

2. If they have not responded within a reasonable time frame and if you have questions about an order, you can:

a. Contact service@pcbway.com or feedback@pcbway.com for assistance.

b. Open a dispute.

If you' re not satisfied with an order or if it has not arrived, you can apply for a refund by opening a dispute. Please make sure to do this within the Buyer Protection period.

Please click the Chat Now button (at the bottom of this page) to chat with our Customer Service Team.

Last updated on 22/08/2024

If you have any question with ordering, feel free to contact us.

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This message here is only a suggestion supplement to the above content, and does not for trading operations such as orders. If you have any urgent questions or order issues, please contact your sales rep.

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